Trending
Engagement
 
Wedding
Jewelry
Diamond Mansion Unique Engagement RingsDiamond Mansion Unique Engagement Rings
Diamond Mansion Unique Engagement RingsDiamond Mansion Unique Engagement Rings
Contact
Enter your email to store & recall your wishlist:

ACCESSIBILITY STATEMENT

Last Updated: 02/18/2025

Diamond Mansion strives to ensure that its digital services are accessible to people with disabilities. Diamond Mansion has invested significant resources to help ensure access for all users, including people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Digital accessibility is not just a target we aim to achieve, but an ongoing commitment that we carry in every aspect of our digital service delivery. We recognize that this requires continuous monitoring, improvement, and adaptation. In the sections below, we elaborate on the various efforts that have been undertaken to address our progress in ensuring digital accessibility for all.

A key element of our accessibility initiative is our engagement with a third-party accessibility consulting organization UserWay to help bring the website into conformance. We use industry standard accessibility methods and tools to accomplish this, in accordance with the relevant version of Web Content Accessibility Guidelines (WCAG) as set forth by the World Wide Web Consortium (W3C) the internet’s main international standards-setting organization.

As part of our steadfast commitment to enhancing and addressing accessibility challenges, we use developers who are expert in digital accessibility.

Ongoing Accessibility Efforts


Our approach to accessibility includes both manual accessibility auditing and automated scans.
To improve accessibility, we implement a combination of:

  • Manual accessibility audits by trained specialists.
  • Automated scans to detect common accessibility barriers.
  • Continuous improvements based on feedback from users and experts.

diamondmansion.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server.

The Widget offers user-triggered enhancements that allow visitors to improve the accessibility of the site. These features will, when selected, increase font size, pause animations, change color contrast, and more. People can choose combinations that suit their needs, as per WCAG Level AAA.

The site has enabled Automated Remediation Technology (ART) for all visitors, whether they use assistive technology or not. ART does not detect Assistive Technology usage; rather, it improves accessibility for all site visitors regardless of ability by deploying remediation capabilities such as (not a complete list):

  • Images and other non-text elements have alternative text associated with them when required;
  • Keyboard navigation is improved with aids such as focus indication and skip links;

Ongoing Efforts & Disclaimer

Despite our best efforts, some accessibility issues may still arise. As technology evolves, we are committed to continuous testing and improvements.

Need Help? Contact Us!

If you experience any difficulties accessing our website, need assistance with a purchase, or have feedback on our accessibility, we are here to help!
You can contact us for accessibility support, product inquiries, or assistance placing an order.

We aim to respond within 48 hours to address concerns.

 Email: help@diamondmansion.com
 Phone: (800) 518-0240
 Text: (310) 431-9093‬
 Visit: 550 S Hill St, Suite 710, Los Angeles, CA 90013

We take accessibility seriously and will get back to you shortly.

Need help purchasing? Our team is happy to assist you over the phone or in person by appointment.