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Top 10 Engagement Ring Retailers in Downtown Los Angeles

DTLA Jewelry District

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The Downtown Los Angeles Jewelry District is the largest jewelry district in the United States, with an annual sales of nearly $3 billion generated by approximately 5,000 businesses.

Though many of the businesses are open to customers who live near or can travel to Los Angeles, a number of them have also embraced the Digital Age by becoming ecommerce retailers who sell diamond engagement rings to customers all over the world.

As someone interested in purchasing the highest quality diamond engagement ring for the best price, you’ve probably started to do some research online. In this post, we compare 10 top-rated bridal jewelry retailers with physical locations in the Los Angeles Jewelry District who also sell their products online.

The table below compares our 10 retailers based on seven common customer service policies: returns, warranty, upgrades, shipping, custom design, payment methods, and certified diamonds. If a field is blank, it means we couldn’t find the information, and we recommend contacting the company directly.

More detailed information about each company each of the companies featured in our comparison table – including website, address, hours, Yelp star rating, and description – can be found after the table.

 Return PolicyWarrantyUpgradesShippingCustom DesignPayment MethodsCertified Diamonds
1800LooseDiamonds.com14 days full refundStones covered for 6 monthsFree shippingYes, nonrefundableMajor CCs, bank wire, cash, cashier’s check, money order, checkGIA, EGL, HRD, IGI
Adiamor30 days full refundLifetimeLifetimeFree overnight shippingYes, nonrefundableMajor CCs, PayPal, bank wireGIA, AGS
Arka Designs30 days full refundFree domestic overnight shippingMajor CCs, check, money order
Capri Jewelry30 days full refundLifetimeLifetimeFree domestic overnight shippingYes, nonrefundableMajor CCs, PayPal, bank wireGIA, EGL, AGSL
Diamond Mansion45 days full refundLifetimeLifetimeFree 2-day shipping, free overnight shipping for purchases over $10,000 Yes, only 10% down to begin customization process. Full refund if not satisfied.Major CCs, PayPal, bank wireGIA, EGL
Gem Dynasty10 days full refund minus 10% restocking feeFree priority shippingGIA
Icing on the Ring14 days full refundLifetimeLifetimeFree two-day shippingYes, nonrefundableMajor CCs, check, bank wireGIA, EGL
Rondel's 30 days full refund (excludes rings smaller than 6 and larger than 7)Free shipping
Yes, nonrefundableMajor CCs, bank wireGIA, IGI, AGS, EGL
Roxbury Jewelry15 days full refundFree overnight shippingYes, nonrefundableGIA, EGL
Trumpet & Horn5 days full refundSizing onlyNoFree shippingNoMajor CCs, PayPal, bank wireGIA

Address: 550 South Hill Street, Suite 777, Los Angeles, CA 90013
Hours: Mon-Fri 9-6; Sat by appt. only
Average Yelp Rating: 5 stars
Description: 1800LooseDiamonds.com is a family-owned jeweler that has been in business since 1986. Located in Downtown Los Angeles’ International Jewelry Center, this jeweler specializes in high-quality GIA, EGL, and AGS-certified loose diamonds and fine jewelry manufacturing. They can make engagement rings, wedding bands, tennis bracelets, diamond pendants and necklaces, diamond stud earrings, and fashion/cocktail rings.

Address: 510 W 6th Street, Suite 1200, Los Angeles, CA 90014
Hours: Mon-Fri 10-6; Sat 10-3
Average Yelp Rating: 4.5 stars
Description: Founded in 1992, Adiamor is a family-owned fine jewelry manufacturer and loose diamond retailer. The name “Adiamor” means “day of love.” All their jewelry is created on site in Downtown Los Angeles. Customers can browse the Adiamor website for loose GIA and AGS certified loose diamonds and then create the jewelry of their dreams: engagement rings, wedding bands, and other fine jewelry like necklaces and bracelets.

Arka Designs
Address: 506 South Grand Avenue, Los Angeles, CA 90071
Hours: Mon-Fri 11-7; Sat 11-5
Average Yelp Rating: 5 stars
Description: Founded in 1997, Arka Designs was one of the first e-commerce retail jewelers based in Los Angeles. Owners Vatche (Vito) Klahejian is a master jeweler and diamond appraiser who oversees every individual transaction and is involved in every aspect of the operations. Arka Designs specializes in offering a wide selection of diamond engagement rings, rings, wedding bands, and certified diamonds.

Capri Jewelry
Address: 601 South Hill Street, Booth A1, Los Angeles, CA 90014
Hours: Mon-Sat 10-5
Average Yelp Rating: 5 stars
Description: A family owned and operated business established in 1980, Capri Jewelry offers a large selection of white and fancy-color GIA and EGL certified diamonds. Engagement rings are custom made based on finger size and with accent diamonds that match the quality of the center stone. Using 3D computer design technology and CAD software, Capri Jewelry can custom design the ring of your dreams.

Diamond Mansion
Address: 550 South Hill Street, Suite 710, Los Angeles, CA 90013
Hours: Mon-Fri 11-6
Average Yelp Rating: 5 stars
Description: Founded in 1986, Diamond Mansion specializes in designing unique custom diamond engagement rings according to the customer’s specifications and budget. Diamond Mansion has some of the most flexible customer service policies in the industry, with 45-day returns, lifetime warranty, lifetime maintenance, and lifetime upgrades. Only a 10% down payment is required to begin the engagement ring customization process, which involves choosing from our inventory of GIA and EGL certified stones and imagining the perfect setting in the precious metal of the customer’s choosing.

Gem Dynasty
Address: 550 South Hill Street, Suite 564, Los Angeles, CA 90013
Hours: Mon-Fri 9-5; Sat 10-4
Average Yelp Rating: 4.5 stars
Description: Established in 1980, Gem Dynasty specializes in selling diamond engagement rings made with GIA and EGL certified diamonds in a wide variety of shapes and sizes. You can search for a diamond yourself on the Gem Dynasty website or share your specifications with a customer service associate, who will help you find your perfect stone.

Icing on the Ring
Address: 607 South Hill Street, Suite 316, Los Angeles, CA 90014
Hours: Mon-Fri 10-6; Sat 10-5
Average Yelp Rating: 4.5 stars
Description: In the jewelry business for 45 years, Icing on the Ring boasts a 3,000-square-foot jewelry showroom with four private Diamond Viewing Rooms, a customer lounge, and an in-house production studio. The company specializes in bridal and anniversary jewelry, maintains an A+ rating with the Better Business Bureau, and is a four-time winner of the “Bridal Choice Awards.”

Address: 550 South Hill Street, Suite 820, Los Angeles, CA 90013
Hours: Tues-Fri 10-5; Mon and Sat 10-4
Average Yelp Rating: 5 stars
Description: Founded in 1979 by well-established jeweler Albert Garabet, Rondel’s specializes in creating custom made jewelry beginning with a CAD image design and finishing with the setting of GIA and EGL certified diamonds. Rondel’s also carries fancy colored diamonds. In addition, Rondel’s does sell a selection of designer jewelry by designers like Novell, Natalie K, Gabriel, and Benchmark.

Roxbury Jewelry
Address: 550 South Hill Street, Suite 1389, Los Angeles, CA 90013
Hours: Mon-Fri 10-6; Sat 10-4:30
Average Yelp Rating: 5 stars
Description: Founded by cousins Dan Haimoff and Jeremy Auslander in 2007, Roxbury Jewelry is a custom diamond engagement ring specialist that hosts one-on-one consultations with clients in a private showroom. All custom rings and repairs are made in Los Angeles, in a state-of-the-art manufacturing and repair facility.

Trumpet & Horn
Address: Downtown Los Angeles
Hours: Mon-Fri 9-3:30
Average Yelp Rating: 5 stars
Description: What makes Trumpet & Horn unique is that the company specializes in selling vintage diamond engagement rings. The company sources one-of-a-kind antique engagement rings, restores them, and resells them to customers who want a unique, vintage look.

Featured photo by Clinton Steeds

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