PRIVACY POLICY

Last Updated: 02/17/2025

1. Introduction

At Diamond Mansion, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.diamondmansion.com, or interact with our services.

By using our website, you consent to the collection and use of your personal information as described in this policy. If you do not agree with any part of this policy, please do not use our website.

2. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

• When you create an account, place an order, or subscribe to our newsletter, we may collect details such as:
  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party payment providers)
  • Any additional information you provide in forms, messages, or customer service inquiries

B. Automatically Collected Information

When you visit our website, certain information may be collected automatically:

• Device & Usage Data: IP address, browser type, device information, operating system, and website activity
• Cookies & Tracking Technologies: See our Cookie Policy for details on how we use cookies and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders & Transactions – Ensuring secure payment processing and order fulfillment
• To Improve Your Experience – Enhancing website functionality, usability, and personalization
• To Provide Customer Support – Responding to inquiries, processing returns, and offering assistance
• To Send Marketing & Promotional Content – If you opt-in, we may send you updates about products, offers, and exclusive promotions (you may opt out at any time)
• To Protect Our Website & Prevent Fraud – Detecting and preventing fraudulent transactions and ensuring compliance with security protocols

4. How We Protect Your Information

We implement strict security measures to safeguard your personal data, including:

• SSL Encryption: Protecting data transmissions
• Secure Payment Processing: Transactions are processed through third-party gateways and never stored on our servers
• Access Controls: Limited access to personal data within our organization to prevent unauthorized use
• Regular Security Audits: Monitoring and enhancing security measures

However, no online transmission or storage system is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.

5. Do We Share Your Information?

We do not sell, trade, or rent your personal information to third parties. However, we may share data in the following cases:

• Service Providers & Partners: We work with trusted partners (e.g., payment processors, shipping companies, IT services) who must comply with strict confidentiality agreements.
• Legal & Compliance Requirements: If required by law, we may disclose personal data to comply with legal obligations, enforce our policies, or protect rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We may share non-personally identifiable information with third parties for analytics, marketing, or business development.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies allow us to:

• Recognize returning visitors
• Analyze website traffic and performance
• Deliver relevant advertising

You can manage or disable cookies through your browser settings. For more details, visit our Cookie Policy.

7. Third-Party Links & Services

Our website may include links to third-party websites or services. These third parties have independent privacy policies, and we are not responsible for their content, data handling practices, or security measures. We encourage you to review their policies before interacting with them.

8. Your Privacy Rights

You may have certain rights regarding your personal data, depending on your location:

• Access & Correction – You can request access to the personal data we hold about you and correct inaccuracies.
• Data Deletion – You can request that we delete your personal information, subject to legal and operational retention obligations.
• Marketing Preferences – You can opt out of marketing communications at any time via the unsubscribe link in emails.

For California residents, please refer to our CCPA Privacy Notice for details on your additional rights under the California Consumer Privacy Act (CCPA).

9. Data Retention

We retain personal information only as long as necessary for business operations, legal compliance, and security purposes. Once data is no longer required, we securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, regulatory, or business changes. Updates will be posted on this page, and the “Last Updated” date at the top will be revised.

If significant changes occur, we will notify users via email or a website notice. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Diamond Mansion
Email: help@diamondmansion.com
Phone: +1800-518-0240
550 S. Hill St. #710
Los Angeles, Ca 90013