TERMS OF SERVICE
OVERVIEW
This website is operated by Nava Jewelry Inc., doing business as Diamond Mansion (“Diamond Mansion,” “we,” “us,” or “our”). We offer this website, including all information, tools, and services provided on it (collectively, the “Service”), to you, the user, subject to your acceptance of all the terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service (the “Terms”). These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, or contributors of content.
Please read these Terms carefully before using or accessing our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not use our website or Service.
We may add new features or tools to the existing store. Such additions also fall under these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the site after any updates are posted signifies acceptance of those changes.
PRODUCT AVAILABILITY AND PRICING
Availability
Some products or services may be available exclusively online through our website. These products or services may have limited quantities and can only be returned or exchanged in accordance with our Return Policy.
If an item is marked “back order” or “sold out,” please contact us for an estimated restock date. Because we receive high volumes of orders, items may occasionally go out of stock before we can update our site. If this happens, we will contact you directly to discuss possible options.
Pricing
Prices and data on our Site may occasionally be inaccurate due to system or typographical errors. While we strive to avoid such errors, they may occur. We reserve the right to correct any errors and do not honor inaccurate or erroneous prices.
- If a product’s listed price is lower than its actual price, we may, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of the cancellation.
- If your order has already shipped, you agree to either return the product or pay the difference between the charged price and the actual price.
- Our prices are subject to change without notice.
If you have any questions, contact our Diamond and Jewelry Consultants at 800-518-0240.
DIAMOND CERTIFICATES
When you order a loose diamond, we include the diamond grading report (also called a diamond certificate) from one of two highly respected diamond laboratories. These reports are expensive to replace. Because of this, if you return a diamond, you must also return its grading report. Failure to include the report may result in a $400 replacement fee.
COMPARISON PURCHASING
To keep our prices affordable, we do not permit “comparison purchasing,” which is buying multiple items with the intent of keeping one and returning the rest. This practice creates significant restocking and inventory overhead. If you would like help evaluating an item’s quality, please reach out to our Diamond and Jewelry Consultants at 800-518-0240.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across various networks and may be adapted to meet technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Section headings in these Terms are included for convenience only and do not limit or affect the Terms.
ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Material on this site is provided for general information and should not be relied on as the sole basis for decisions without consulting more accurate, complete, or timely sources.
From time to time, there may be typographical errors or inaccuracies in the Service (e.g., product descriptions, pricing, promotions, shipping charges, transit times, availability). We reserve the right to correct such errors and update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after an order has been submitted).
We undertake no obligation to update or clarify information in the Service or on related websites, except as required by law. No specified update or refresh date implies that all the information has been modified or updated.
This site may contain historical information, which is provided for reference only. We reserve the right to modify site content at any time but are not obligated to do so. You agree it is your responsibility to monitor changes to our site.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
INFORMATION ON OUR SITE
We have attempted to display product colors and images as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
- Some photos may show products larger or smaller than their actual size so you can see details clearly.
- Color and size may vary based on different monitor settings.
- Carat total weight may vary by up to ±5% from the stated weight, in accordance with industry standards and FTC regulations.
We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. We also reserve the right to limit quantities of any products or services we offer, and we may discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.
We do not guarantee that the quality of any products, services, information, or other material you purchase will meet your expectations, or that any errors in the Service will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions can apply to orders placed under the same customer account, the same credit card, and/or the same billing/shipping address. If we cancel or modify an order, we may attempt to notify you using the email, billing address, or phone number provided at the time of purchase. We also reserve the right to prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide up-to-date, complete, and accurate purchase and account information for all transactions made through our store. You agree to promptly update your account, including email addresses and credit card details, so we can complete your transactions and contact you as needed.
For additional information, please review our Returns Policy.
THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties. Links to third-party websites not affiliated with us may appear on our site. We are not responsible for examining or evaluating the content or accuracy of those websites, and we have no liability for third-party materials or websites.
Any complaints, claims, or questions regarding third-party products should be directed to the relevant third party.
USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit certain specific materials at our request (e.g., contest entries) or send us unsolicited ideas, suggestions, or other materials (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, or otherwise use your comments in any medium. We are not obligated to (1) maintain any comments in confidence, (2) pay compensation for comments, or (3) respond to any comments.
We reserve the right (but have no obligation) to monitor, edit, or remove content that we determine, in our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party’s intellectual property or these Terms.
You agree that your comments will not violate any third-party right, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain unlawful, abusive, or obscene material, or any virus or malware that could affect the operation of the Service or any related website. You may not use a false email address, impersonate someone else, or mislead us or third parties about the origin of any comments. You alone are responsible for the accuracy of your comments. We take no responsibility and assume no liability for any comments posted by you or any third party.
PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. Please review it carefully.
PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using our site or its content:
- For any unlawful purpose.
- To solicit others to perform or participate in unlawful acts.
- To violate any international, federal, provincial, or state regulations or laws.
- To infringe on our intellectual property or the intellectual property rights of others.
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
- To submit false or misleading information.
- To upload or transmit viruses or malicious code that affects the functionality of the Service, related websites, other websites, or the Internet.
- To collect or track the personal information of others.
- To spam, phish, pharm, pretext, spider, crawl, or scrape.
- For any obscene or immoral purpose.
- To interfere with or circumvent the security features of the Service, related websites, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of these prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not guarantee that results obtained from using the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods or cancel it at any time without notice to you.
Prices and availability are subject to change without notice. If we discover errors, we reserve the right to correct them and revoke any offer, even after an order is submitted.
You expressly agree that your use of the Service is at your own risk. The Service and all products delivered through it are provided “as is” and “as available,” without any representations, warranties, or conditions of any kind (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.
In no event will Diamond Mansion, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, or any similar damages arising from your use of the Service or any product procured through the Service. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so these limitations may not apply to you and our liability will be limited to the fullest extent permitted by law.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Diamond Mansion and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand (including reasonable attorneys’ fees) arising out of your breach of these Terms or the documents they reference, or your violation of any law or the rights of a third party.
SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by law, and the unenforceable portion will be deemed severed from these Terms. Such a determination does not affect the validity and enforceability of any remaining provisions.
TERMINATION
Any obligations or liabilities incurred by the parties before termination will survive the termination of this agreement.
These Terms remain in effect unless terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by discontinuing use of our site. If, in our sole judgment, you fail to comply with any term or provision of these Terms, we may terminate this agreement without notice, and you will remain liable for all amounts due up to the date of termination. We may also deny you access to our Services (or any part thereof).
ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision in these Terms does not constitute a waiver of that right or provision.
These Terms, along with any policies or operating rules posted by us on this site (including prior versions of these Terms), constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
Any ambiguities in interpreting these Terms will not be construed against the drafting party.
GOVERNING LAW
These Terms and your use of this site are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions. Any suit, action, or proceeding arising out of or relating to these Terms or your use of the site must be filed in the state or federal courts located in Nevada, and you consent to the exclusive jurisdiction of such courts.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following any updates constitutes acceptance of those changes.
CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us at:
Diamond Mansion
550 S. Hill St. #710
Los Angeles, CA 90013
Phone & Fax: 800-518-0240
Email: service@diamondmansion.com
